1. These FIREWIN General Promotional Rules, and Bonus Terms are inseparably linked to our Terms & Conditions, of which they form a part, and their acceptance is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions.
2. All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit card, digital payment services and etc.), shared electronic device (e.g. school, public library, workplace, mobile phone) and shared IP.
3. All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit card, digital payment services and etc.), shared electronic device (e.g. school, public library, workplace, mobile phone) and shared IP.
4. Unless otherwise specified, all bonus and promotion offers are only redeemable once per Customer and a Customer may have no more than one active bonus on his account at any given time.
5. Any bonus and any associated winnings will be automatically removed from a Customer's account upon the Customer requesting a Withdrawal before meeting the rollover or eligibility requirements of the applicable bonus.
6. Cashed-Out bets shall not contribute to meeting the rollover or eligibility requirements of any promotion.
7. If you wish to find out how much rollover requirement remains in respect of a given bonus, please contact us via Live Chat
8. If you wish to cancel an active bonus, please contact us via Live Chat. Please note that in such circumstances, any amount (in the Casino Bonus Account or Sports Bonus Account, as the case may be) attributable to the active bonus will be removed, including any associated winnings.
9. All FIREWIN bonuses and promotions are intended for recreational players and FIREWIN may, in its sole discretion, limit the eligibility of Customers to participate in all or part of any promotion.
10. If we discover or have reasonable grounds to believe or suspect that you have engaged in any activity which undermines the integrity of a promotion or competition, we may disqualify you from the applicable promotion and withhold and/or recover all or part of any bonuses and/or any winnings that are attributable to that/those activity/ies. We may also restrict you from participating in future promotions and competitions. An example of such activity/ies includes: placing a series of wagers (either yourself or in collusion with other players) to seek to guarantee profits arising from the promotion irrespective of the outcome of the wagers.
11. In all cases acting reasonably, we may amend, suspend or withdraw any promotion or competition at any time. Any amendment, suspension or withdrawal of any promotion, competition, bonus or special offer will not adversely impact Customers who have already opted-in to that promotion or competition except in cases which are beyond FIREWIN’s control (for example, legal and/or regulatory reasons).
12. All management decisions are final.
